At bentod, your privacy is not an afterthought — it is a core design principle of our platform. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a Member. We encourage you to read it in full.
Summary for Members: bentod collects only the personal data necessary to operate your account, process transactions, verify your identity, and comply with our legal obligations. We do not sell your data to third parties for advertising purposes. You have the right to access, correct, and request deletion of your data at any time by contacting our support team.
This Privacy Policy ("Policy") describes how bentod ("bentod", "we", "us", or "our") collects, processes, stores, and protects the personal data of individuals ("Members", "Users", or "you") who access or use the bentod platform at https://bentod.cam and any associated services.
This Policy applies to all personal data processed in connection with:
By registering a bentod Account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
bentod is the data controller responsible for the personal data collected through the Platform. As data controller, bentod determines the purposes and means by which your personal data is processed, and is accountable for ensuring that such processing complies with applicable data protection standards.
For all data protection inquiries, requests, or complaints, you may contact bentod's designated data protection contact at:
Data Protection Contact:
Please include "Data Protection Request" in the subject line of your message to ensure prompt routing to the appropriate team.
bentod collects the following categories of personal data. In each case, we collect only what is necessary for the specific purpose stated.
Full legal name, date of birth, gender, nationality, national identity number (KTP or passport number), copies of identity documents submitted during KYC verification.
Email address, mobile phone number, residential address (including city, province, and postal code within Indonesia — Jakarta, Surabaya, Bandung, Medan, Bali, and other locations).
Bank account details (account number, account name, bank name — BCA, BRI, BNI, Mandiri, and others), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit amounts, withdrawal amounts, and account balance history.
Wager history, game session records, bet amounts, outcomes, bonus usage, responsible gaming tool configurations, and self-exclusion requests.
IP address, device type and identifiers, browser type and version, operating system, screen resolution, session duration, pages visited, referral source, and geolocation data (country and region level).
Records of live chat sessions, support emails, and any other communications exchanged between you and the bentod support team.
Your opt-in or opt-out status for promotional communications and the record of any specific marketing preferences you have expressed.
Sensitive Data: bentod does not intentionally collect sensitive personal data (such as racial or ethnic origin, religious beliefs, health data, or biometric data) except where a government-issued identity document submitted during KYC incidentally contains such information. In such cases, the data is used solely for identity verification purposes and is not processed for any other purpose.
bentod collects personal data through the following mechanisms:
bentod processes your personal data on the following legal grounds, depending on the specific processing activity:
bentod uses the personal data it collects for the following specific purposes:
bentod does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. We share personal data only in the following limited circumstances:
Third-Party Obligations: All third parties with whom bentod shares personal data are required to implement technical and organizational measures to protect that data and are contractually prohibited from using it for any purpose other than the specific service they provide to bentod.
bentod retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Specific retention periods are as follows:
Retained for the duration of your Account's active status plus six (6) months following voluntary closure or permanent suspension.
Retained for a minimum of seven (7) years following the transaction date, as required by international AML regulations and gaming license financial record-keeping obligations.
Retained for seven (7) years following Account closure, in compliance with licensing and regulatory obligations.
Retained for seven (7) years following the relevant event, as required by gaming license audit and dispute resolution provisions.
Retained for three (3) years following the date of the communication, unless a longer retention period is required to resolve an ongoing dispute.
Retained until you request removal from marketing lists or close your Account, after which they are retained for twelve (12) months to honor opt-out requests.
After the applicable retention period expires, personal data is either securely deleted or anonymized such that it can no longer be attributed to you.
bentod employs industry-standard technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or damage. Key security controls include:
Your Responsibility: While bentod implements robust security measures, you are responsible for maintaining the confidentiality of your Account login credentials. Do not share your password with anyone, and contact support immediately if you suspect unauthorized access to your Account.
bentod uses cookies and similar tracking technologies to enhance user experience, analyze platform usage, and deliver targeted content. A cookie is a small text file placed on your device by a web server.
Types of Cookies We Use:
Managing Cookies: You can control or delete cookies through your browser settings. Note that disabling essential cookies will impair the Platform's functionality. Disabling performance, functional, or marketing cookies will not prevent you from accessing the Platform but may reduce the quality of your experience.
For detailed cookie management instructions, consult your browser's help documentation (Chrome, Firefox, Safari, Edge, or other browsers support cookie management).
Under applicable data protection law, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact bentod's support team at [email protected] with "Privacy Rights Request" in the subject line.
Request a copy of all personal data bentod holds about you, delivered in a structured, commonly used, and machine-readable format.
Request correction of any inaccurate or incomplete personal data held in your Account.
Request deletion of your personal data, subject to legal retention obligations (e.g., AML and gaming license financial record-keeping requirements).
Request that bentod limit the processing of your personal data in certain circumstances, such as while disputing data accuracy.
Receive your personal data in a portable format and, where technically feasible, request that it be transmitted directly to another service provider.
Object to processing based on legitimate interests or for direct marketing purposes. bentod will cease such processing unless we can demonstrate compelling legitimate grounds.
Where processing is based on consent (e.g., marketing communications), withdraw that consent at any time without affecting prior lawful processing.
Lodge a complaint with a supervisory data protection authority if you believe bentod has not handled your personal data in compliance with applicable law.
Response Time: bentod will respond to all valid rights requests within thirty (30) days of receipt. Where a request is complex or voluminous, we may extend this period by an additional sixty (60) days and will notify you of the extension and the reason for it.
bentod operates a strict 21+ age policy. The Platform's services are intended exclusively for individuals who are at least twenty-one (21) years of age. bentod does not knowingly collect personal data from individuals under the age of 21.
If bentod becomes aware that an individual under the age of 21 has registered an Account or submitted personal data to the Platform, we will:
Parents and guardians are encouraged to monitor their children's internet activity and to contact bentod immediately at [email protected] if they believe a minor has accessed the Platform.
The bentod Platform integrates with third-party service providers (payment processors, game studios, KYC verification services) to deliver its core functionality. While bentod carefully selects these partners based on their data protection standards, each third party operates under its own privacy policy.
bentod is not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party service you interact with through the Platform.
The Platform does not contain links to external websites or services beyond those strictly necessary for Platform operation (payment processing, game delivery, identity verification). bentod does not endorse or assume responsibility for any third-party content or services.
bentod is an internationally operated platform. Your personal data may be transferred to, stored in, and processed in jurisdictions outside Indonesia, including jurisdictions that may not offer the same level of data protection as Indonesian law.
Where bentod transfers personal data to a jurisdiction without an adequacy determination, we implement appropriate safeguards, including:
By using the Platform, you acknowledge and consent to the international transfer of your personal data as described in this Policy, subject to the safeguards outlined above.
bentod reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes in the Platform's functionality. When material changes are made, bentod will:
Your continued use of the Platform following the effective date of any amended Policy constitutes your acceptance of those amendments. If you do not agree with an amendment, your sole remedy is to close your Account prior to the effective date by contacting the support team.
For all privacy-related inquiries, data subject rights requests, or complaints regarding bentod's handling of your personal data, please contact our support team:
Privacy & Data Protection Contact:
Include "Privacy Request" or "Data Protection Complaint" in the subject line for priority routing. bentod will acknowledge receipt of your request within 48 hours and will respond substantively within 30 days.
Support Hours:
24 hours a day, 7 days a week. Indonesian-speaking support agents available at all times.
If you are not satisfied with bentod's response to a privacy complaint, you have the right to lodge a complaint with your local data protection supervisory authority.
bentod's Privacy Policy is backed by concrete technical and organizational measures designed to keep your personal data secure and under your control.
All data in transit between your device and bentod's servers is encrypted using industry-standard 256-bit SSL/TLS protocols — the same security used by banks.
We collect only what is necessary to operate your account and comply with legal obligations. No unnecessary profiling, no data hoarding.
You have the right to access, correct, and delete your data. Exercise these rights at any time by contacting support — we respond within 30 days.
bentod does not sell, rent, or trade your personal data to third-party advertisers. Your data is used exclusively to operate the Platform and fulfill our legal obligations.
We retain data only as long as necessary for legal compliance (typically 7 years for financial records). After that, it is securely deleted or anonymized.
bentod's data protection and security practices are subject to regular third-party audits to ensure compliance with international standards.
If you have questions about how bentod collects, uses, or protects your personal data, our FAQ and Terms & Conditions provide additional context. You can also contact our support team directly.