bentod Terms & Conditions

The following terms carry specific meanings throughout this document. Where the context requires, the singular includes the plural and vice versa.

Access to and use of the bentod Platform is subject to the following eligibility requirements, all of which must be satisfied on a continuing basis:

• Age: You must be at least 21 years of age. bentod strictly enforces a 21+ age policy in accordance with responsible gaming best practice applicable to the Indonesian market. Registration by any individual under the age of 21 is strictly prohibited.
• Residency: You must be an individual accessing the Platform from a jurisdiction in which online betting is not explicitly prohibited under applicable local law. While bentod's primary user base consists of Indonesian residents, it is the individual Member's sole responsibility to verify that their use of the Platform is lawful in their specific jurisdiction. bentod does not warrant the legality of online betting in any particular location.
• Legal Capacity: You must have full legal capacity to enter into binding agreements under the laws applicable to you. Persons who are under legal guardianship, have been declared legally incapacitated, or are otherwise restricted from entering contracts are not permitted to register.
• One Account Per Person: Each individual may maintain only one registered Account on the Platform. Operating multiple accounts, whether under the same identity or different identities, is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of funds.
• Self-Excluded Persons: Individuals who have previously voluntarily self-excluded from bentod or from any other online gambling platform pursuant to a self-exclusion program are not eligible to register a new account until any applicable exclusion period has formally expired and the exclusion has been formally lifted by bentod's responsible gaming team.

To access bentod's betting and gaming services, you must complete the registration process as prescribed by the Platform. By registering, you represent and warrant the following:

• All information provided during registration — including your full legal name, date of birth, residential address, and payment details — is accurate, complete, and current.
• You will promptly update your Account information if any detail changes subsequent to registration.
• You are the legal owner of any payment method (bank account, e-wallet, or card) used to deposit funds into your bentod Account. Third-party payment is strictly prohibited.
• You will maintain the confidentiality of your Account login credentials (username and password) and will not share access with any other person.
• You accept sole responsibility for all activity conducted through your Account, whether or not you personally authorized each individual transaction or wager.

bentod reserves the right to request additional documentation at any time to verify your identity, age, residential address, or ownership of payment methods. Failure to provide requested documentation within the prescribed timeframe may result in temporary account suspension or permanent closure.

bentod processes financial transactions exclusively in Indonesian Rupiah (IDR). The following conditions apply to all deposits and withdrawals:

4.1 Deposits

• Deposits may be made via local bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), Indonesian e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), or international payment methods (Visa, Mastercard) where available.
• Minimum deposit amounts are displayed in the Member's Account dashboard at the time of transaction and may vary by payment method.
• Deposits are credited to the Account Balance in real time or within the processing timeframe applicable to the chosen payment method. bentod is not liable for delays caused by third-party banking or payment systems.
• All deposits must originate from a payment method registered in the Member's own legal name. bentod will reject and return any deposit identified as originating from a third party.

4.2 Withdrawals

• Withdrawal requests may only be directed to a payment method previously used to deposit funds into the same Account, or a method verified as belonging to the Member during the KYC process.
• bentod targets a withdrawal processing time of under three (3) minutes for standard requests to Indonesian bank accounts and e-wallets, though processing times may vary during peak periods or where additional verification is required.
• A minimum wagering requirement equal to one (1) times the deposited amount must be met before a withdrawal request will be processed, unless bentod explicitly waives this requirement in writing.
• bentod reserves the right to request additional identity verification documents before processing any withdrawal, particularly for first-time withdrawals or withdrawals exceeding specified thresholds.
• Bonus Funds that have not yet met their applicable wagering requirements are not eligible for withdrawal. Attempting to withdraw uncleared bonus funds will result in their automatic forfeiture.

bentod offers various promotional bonuses to eligible Members from time to time. The following general conditions apply to all bonuses. Where a specific promotion carries its own supplementary terms, those supplementary terms apply in addition to (and in the event of conflict, take precedence over) these general bonus terms.

• Wagering Requirements: All bonuses are subject to wagering requirements specified at the time of the promotion. Wagering requirements express the total betting turnover a Member must achieve before Bonus Funds or bonus-derived winnings become eligible for withdrawal. Standard wagering requirements on the Platform range from 5x to 30x the bonus amount, depending on the promotion type.
• Eligible Games: Not all games on the Platform contribute equally toward wagering requirements. The applicable promotion terms will specify contribution percentages by game category. Togel draws, sports betting, and live casino games may carry different contribution rates.
• E xpiry: Bonuses not used within the specified validity period will expire automatically and be removed from the Account Balance without notice. Expiry periods are stated in each promotion's individual terms.
• One Bonus Per Household: Unless explicitly stated otherwise, promotional bonuses are limited to one per Member, per household address, per device, and per IP address. bentod reserves the right to withdraw bonus eligibility where abuse of this policy is detected.
• Abuse & Fraud: Any Member found to be exploiting bonuses through coordinated wagering, bonus abuse techniques, or any form of collusion will have their bonus immediately forfeited and their Account reviewed for suspension. bentod's determination in such matters is final.
• Right to Modify or Withdraw: bentod reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice, provided that such amendment does not retroactively affect bonuses already in progress toward their stated wagering requirements.

The following general rules apply to all betting and gaming activity conducted on the Platform. Product-specific rules (for example, sportsbook settlement rules, togel draw procedures, live casino protocols, and mix parlay — multi-selection accumulator bet — combination rules) are published separately within each product section of the Platform and form part of these Terms by reference.

• Accepted Wagers: A wager is only valid and binding once it has been confirmed by the Platform and a confirmation reference number has been issued to the Member. Wagers placed during technical errors, data feed failures, or system outages are void and will be refunded to the Member's Account Balance.
• Odds and Pricing: All odds displayed on the Platform are subject to change until a wager is confirmed. bentod is not liable for discrepancies between odds displayed during browsing and odds applied at the moment of bet placement due to live price movements.
• Minimum and Maximum Stakes: Minimum and maximum stake limits apply to all markets and are displayed at the point of bet placement. bentod reserves the right to impose individual stake limits on any Member's Account at its discretion, without being required to provide a reason.
• Palpable Errors: In the event of a clearly erroneous price being published (commonly referred to as a "palpable error" or "palp"), bentod reserves the right to void wagers placed at that incorrect price and settle them as void, regardless of whether the event has subsequently concluded. Members placing wagers at prices that are obviously incorrect do so at their own risk.
• Results and Settlement: Sporting event results are settled using official data from recognized governing bodies (FIFA, AFC, PSSI for football; BWF for badminton; and equivalent bodies for other sports). In the event of a dispute between Member records and Platform records, the Platform's server logs are considered the definitive record.
• Match Abandonment: In the event that a sporting event is abandoned, postponed, or cancelled, bentod will apply standard industry void/settlement rules as specified in the relevant product-specific terms. In the absence of a specific rule, abandoned events are treated as void and stakes are returned.

The following activities are strictly prohibited on the bentod Platform. Any Member found to have engaged in prohibited conduct will be subject to immediate account suspension, permanent closure, and forfeiture of all funds held therein, at bentod's sole discretion:

• Opening more than one Account, whether under the same name or a different identity.
• Providing false, misleading, or fraudulent personal information during registration or at any subsequent point.
• Using another person's identity, payment method, or financial details without that person's explicit legal authorization.
• Using automated betting systems, bots, scripts, or any software designed to place wagers or interact with the Platform in a non-human manner without bentod's prior written consent.
• Engaging in match-fixing, insider trading on sporting events, or any form of coordinated or collusive wagering designed to exploit Platform pricing.
• Attempting to launder money or use the Platform for any transaction that constitutes or facilitates a financial crime under applicable law.
• Exploiting software bugs, glitches, or technical vulnerabilities in the Platform to gain an unfair financial advantage. Any Member who identifies a technical error must report it to the support team immediately; exploiting a known error constitutes prohibited conduct.
• Harassing, threatening, or abusing bentod support staff or other Members through any communication channel.
• Accessing the Platform from a jurisdiction where online betting is explicitly prohibited and where the Member has been made aware of this prohibition.

All content on the bentod Platform — including but not limited to the brand name, logo, domain name, website design, user interface, text, graphics, software code, game content supplied by third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft), and all associated intellectual property — is owned by or licensed to bentod and is protected under applicable intellectual property law.

• Members are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal recreational betting and gaming purposes.
• No Member may reproduce, copy, distribute, publicly display, reverse-engineer, decompile, or create derivative works from any part of the Platform's content or software without bentod's prior written consent.
• The trademarks, service marks, and trade names displayed on the Platform are the property of their respective owners and may not be used without prior authorization.

To the fullest extent permitted by applicable law, bentod expressly excludes the following:

• Service Interruptions: bentod is not liable for any loss or damage arising from Platform downtime, scheduled maintenance, unscheduled outages, or technical failures attributable to third-party infrastructure providers, including internet service providers, payment processors, or data feed suppliers.
• Loss of Winnings: bentod is not liable for any claimed loss of potential winnings arising from technical errors that result in wager voiding, provided that the Member's original stake is returned in full.
• Third-Party Game Providers: Game content supplied by third-party studios (Pragmatic Play, Evolution Gaming, and others) is subject to those studios' own certifications and RNG audits. bentod does not independently guarantee the outcome distributions of third-party game content beyond the certifications held by those studios.
• Member Decisions: bentod is not liable for any financial loss incurred by a Member as a result of their own betting decisions. Gambling involves inherent financial risk, and it is the Member's sole responsibility to manage their wagering activity within their personal means.
• Consequential Loss: Under no circumstances will bentod be liable for indirect, consequential, special, or punitive damages arising from a Member's use of the Platform, even if bentod has been advised of the possibility of such damages.

Nothing in this clause limits bentod's liability for fraud, willful misconduct, or any other liability that cannot be excluded by law.

bentod reserves the right to suspend or permanently close any Member Account at its discretion, including (but not limited to) the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the prescribed timeframe.
• Detection of fraudulent, abusive, or prohibited conduct as defined in Section 7.
• A court order, regulatory instruction, or law enforcement request requiring the freezing or closure of the Account.
• The Member's own voluntary self-exclusion request submitted through the responsible gaming tools.
• Extended inactivity: Accounts with no login activity for twelve (12) consecutive months are classified as inactive. bentod will notify the Member via their registered contact details prior to applying any inactivity fee or closing the Account.

Upon permanent closure of an Account for reasons other than a proven Terms violation, the verified Account Balance (excluding Bonus Funds that have not met wagering requirements) will be returned to the Member's verified payment method within a reasonable processing period.

Where an Account is closed due to a Terms violation, bentod reserves the right to withhold the entire Account Balance pending investigation and to apply any losses incurred by bentod as a result of the Member's prohibited conduct against that Balance.

bentod is committed to promoting a safe and responsible gambling environment for all Members. The Platform provides a suite of player-protection tools that Members are encouraged to use proactively:

• Deposit Limits: Members may set daily, weekly, or monthly deposit caps from within their Account dashboard. Once set, limits take effect immediately and cannot be increased for a mandatory 24-hour cooling-off period.
• Loss Limits: Members may set a maximum loss threshold over a defined period. When the threshold is reached, further wagering will be blocked until the period resets or the Member contacts support to review the limit.
• Session Time Limits: Members may configure automatic session timers that will log the Account out after a specified period of continuous activity.
• Reality Checks: Periodic on-screen alerts can be configured to remind Members of their session duration and net wagering activity.
• Self-Exclusion: Members may request temporary exclusion (minimum 30 days) or permanent self-exclusion through the Account dashboard or by contacting the support team directly. Self-exclusion requests are processed within 24 hours of receipt and cannot be reversed for the duration of the elected exclusion period.

If you believe that your or someone else's gambling is becoming a problem, please refer to our dedicated Responsible Gaming page for detailed guidance and external support resources.

bentod's collection, processing, and storage of Member personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you expressly consent to bentod's processing of your personal data in accordance with that policy.

Key data principles applicable to all Members include:

• Personal data is collected solely for the purposes of account management, identity verification, transaction processing, fraud prevention, and regulatory compliance.
• bentod does not sell, rent, or trade Member personal data to unaffiliated third parties for commercial marketing purposes.
• Members may exercise their data access, rectification, and erasure rights by contacting bentod's support team. Erasure requests that conflict with mandatory data retention obligations (for example, financial record-keeping requirements) will be partially fulfilled to the extent legally permissible.

bentod is operated by an internationally registered entity and holds an international gaming license under the jurisdiction of its incorporation. These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which bentod is incorporated, to the fullest extent permitted by applicable law.

In the event of any dispute between a Member and bentod arising from or in connection with these Terms, the parties agree to first attempt resolution through bentod's internal dispute resolution process, initiated by contacting the support team at [email protected]. If the dispute cannot be resolved internally within thirty (30) days, it shall be referred to binding arbitration in accordance with the rules of a recognized international arbitration body designated by bentod.

Nothing in this clause prevents either party from seeking urgent injunctive or other interim relief from a court of competent jurisdiction where necessary to protect their rights pending arbitration.

bentod reserves the right to amend, update, or replace these Terms at any time. When material changes are made, bentod will:

• Update the "Last Updated" date displayed at the top of this page.
• Post a notice of the amendment on the Platform for a period of not less than seven (7) days prior to the amended Terms taking effect.
• Where practicable, notify Members via their registered contact details of significant changes that materially affect their rights or obligations.

Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of those amendments. If you do not agree with an amendment, your sole remedy is to close your Account prior to the effective date by contacting the support team.

For all questions, complaints, disputes, or responsible gaming requests, please contact the bentod support team through the following channel: